Privacy Policy
Masterworks Painting Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, how we protect it, and the choices you have. Masterworks Painting Pros provides residential painting services in the Greenville, South Carolina area.
Information We Collect
When you fill out a form on our website, respond to one of our advertisements, or otherwise contact us to request a free estimate, we may collect the following personal information that you voluntarily provide:
- Your name
- Your phone number
- Your email address
- The service address or details about the painting project you are requesting
We only collect this information when you choose to give it to us. We may also automatically collect limited technical information, such as your device type, browser, and general activity on our site, through cookies and similar technologies used by advertising and analytics services (see "Cookies and Advertising" below).
How We Use Your Information
We use the information you provide to:
- Contact you to schedule a free estimate
- Prepare and send you your estimate, typically by email
- Follow up with you about your project and answer questions
- Provide and improve our painting services
- Send you newsletters, promotions, or other marketing communications, if you have opted in to receive them
We will not use your information for any purpose that is unrelated to providing our services or communicating with you.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With trusted service providers who help us operate our business (for example, email, scheduling, or customer-management tools), who are only permitted to use your information to perform services for us
- When required by law, or to protect our legal rights, safety, or property
Cookies and Advertising
Our website may use cookies and tracking technologies, including the Meta (Facebook) Pixel and similar tools from advertising platforms, to measure the performance of our ads and to show relevant advertisements to people who may be interested in our services. These tools may collect information such as your interactions with our website and ads. You can control cookies through your browser settings, and you can manage ad preferences through the settings offered by Facebook, Google, and other advertising platforms.
Text Messages and Email
If you provide your phone number, you consent to being contacted by phone call or text message regarding your estimate and project. If you opt in to our newsletter or promotional emails, you may unsubscribe at any time using the link in the email or by contacting us directly. Standard message and data rates may apply to text messages.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may, at any time:
- Ask us what personal information we have about you
- Ask us to correct or delete your personal information
- Opt out of marketing emails or text messages
To make any of these requests, contact us using the information below and we will respond within a reasonable time.
Children's Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Masterworks Painting Pros
Greenville, South Carolina